Free delivery
Delivery costs are free on every order, with no minimum spend. The amount shown in your basket is exactly what you pay.
Delivery time: within 7 working days of payment confirmation, by Colissimo.
Returns and withdrawal
You have 14 days from receipt of your order to change your mind, with no need to justify your decision. This is the right of withdrawal provided for under French consumer law.
How it works
- Email us at info@miracle-cups.com with your order number.
- For an order delivered to France, we email you a return label: the return is free.
- Return the product complete, in a condition suitable for resale.
- Your refund is issued within 14 days of us receiving the return or proof of its shipment.
Free returns on orders delivered to France: we cover the return shipping. For orders delivered outside France, return shipping costs are your responsibility.
A fault? We take care of it
If a product is faulty, the statutory guarantee of conformity applies for 2 years from delivery, as does the guarantee against hidden defects. In that case, contact us — resolving it costs you nothing.