Shipping & returns

Free delivery

Delivery costs are free on every order, with no minimum spend.
The amount shown in your basket is exactly what you pay.

Dispatch time: Colissimo, within 3 to 7 working days.

Returns and withdrawal

You have 14 days from receipt of your order to change your mind,
with no need to justify your decision. This is the right of withdrawal provided for
under French consumer law.

How it works

  1. Email us at info@miracle-cups.com with your order number.
  2. Return the product complete, in a condition suitable for resale.
  3. Your refund is issued within 14 days of us receiving the return or proof of its shipment.

Unless stated otherwise, return shipping costs are your responsibility.

Faulty product

If a product is faulty, the statutory guarantee of conformity
applies for 2 years from delivery, as does the guarantee against
hidden defects. In that case, contact us — resolving it costs you nothing.